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Supplier Survey

As of 5/4/2000, Rev. B1

SECTION 1 -SITE DESCRIPTION

MANUFACTURING FACILITY
Company Name:
Physical Address:
ZIP:
Telephone: Fax:
Main E-Mail: Years in business:
PRINCIPLE PRODUCTS/SERVICES/SPECIALTIES:
BUSINESS CHARACTERIZATION(High volume, quick turn-around, etc.)
CAPACITY
TOTAL CAPACITY IN UNITS PER MONTH:
WHAT IS YOUR AVERAGE YEARLY CAPACITY UTILIZATION RATE (%):
TOTAL SQUARE FOOTAGE: % USED FOR PRODUCTION:
ANNUAL SALES (M): $ USD PRIOR YEAR SALES (M): $ USD
CORPORATION PARTNERSHIP INDEPENDENT
FACILITY MANAGEMENT NAME TITLE
OVERALL OPERATION RESPONSIBILITY
FOR THIS SITE:
TECHNICAL/ENGINEERING:
QUALITY:
SALES REPRESENTATIVE:
PERSONNEL NUMBER OF EMPLOYEES
DESIGN AND DEVELOPMENT
ENGINEERING
MANUFACTURING DIRECT
INDIRECT
QUALITY CONTROL QUALITY ENGINEERS
INTERNAL AUDITORS
ADMINISTRATION
RELIABILITY TESTING YES NO EQUIPMENT
A) Thermal (temperature/humidity)
B) Vibration
C) Shock
FAILURE ANALYSIS COMMENTS
A) Define Process
B) Level of Failure Analysis
C) Where Performed
D) Average Turnaround Time
SYSTEMS YES NO SYSTEM
A) MRP System
B) Electronic Data Interchange (EDI)
C) ISO 9000 certified

SECTION 2 -QUALITY PROFILE

GENERAL

STATUS

Not
Applicable

Not
Started

Planned

Fully
Achieved

1.
Are quality objectives and responsibilities clearly stated, widely distributed and understood through out the company?
2.
Is there a quality function or well defined organization which provides customer advocate guidance to the total organization?
3.
Are the quality procedures and policies current and available at the point of application; and are they under revision control?
4.
Is there management support of ongoing training (including quality training), and is it documented by an organizational training plan?
5.
Is there a supplier certification program or equivalent procured material/service continuous quality improvement program?
6.
Is preventive maintenance performed on the equipment and facilities?
7.
Are records of equipment and equipment maintenance kept?
8.
Does a cost of quality measurement system exist?
9.
Are there specific goals for achieving Total Customer Satisfaction, both internal and external?
10.
Is there a method in place to obtain future customer requirements?
11.
Can customers electronically transfer order information directly into the business system?
12.
Are planning systems (MRP, forecasting, capacity planning, financial planning, etc.) electronically integrated with operation systems (order processing, purchasing, inventory management, shop floor control, financial/cost control, etc.)?
INSPECTIONS

STATUS

Not
Applicable

Not
Started

Planned

Fully
Achieved

1.
Are receiving inspection procedures documented and followed?
2.
Are receiving inspection results used for corrective and preventive action?
3.
Are procured material releases from receiving inspection clearly identified, as to acceptance status?
4.
Are in-process inspections, test operations, and processes properly specified and performed?
5.
Are final product acceptance procedures documented and followed?
6.
Is final "accept/reject" criteria defined and available for use?
7.
Are records of inspection and process control maintained and available for review?
8.
Is non-conforming material identified, segregated from regular production material, and properly dispositioned?
PROCESS DOCUMENTATION

STATUS

Not
Applicable

Not
Started

Planned

Fully
Achieved

1.
Are manufacturing product, process, and configuration documents under issue control?
2.
Are "preliminary" and "special product" specifications controlled?
3.
Are incoming orders reviewed for revisions and issue changes?
4.
Is conformance to customer specifications assured before an order is accepted?
5.
Are customers informed of changes made to products controlled by customer drawings or specifications?
6.
Is there an effective internal deviation control procedure and, are customer requested deviations documented and followed?
7.
Do new product development procedures exist and are they followed in the design development process?
ENVIRONMENTAL POLICY

STATUS

Not
Applicable

Not
Started

Planned

Fully
Achieved

1.
Does your company have a written policy or agreement with suppliers indicating environmental criteria or preferences?
2.
Do your environmental objectives include eliminating CFCs from the manufacturing processes?
3.
Do your environmental objectives include reducing packaging, using re-cycled packaging, re-using packaging and waste minimization programs?
4.
Does your company include environmental criteria as part of the corporate purchase agreement and integrate environmental characteristics into the supplier selection process?



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